 | ||
  |
 |
  Business Manager, Networking and Communications Services, Agilent Technologies formerly, Strategic Supplier Manager, Global Infrastructure, Hewlett Packard & Agilent Technologies formerly, Global Telecom Manager, VeriFone Inc. September 7, 2001 Mr. Tom
Brophy & Mr. William Oake Dear Tom and Bill, I wanted to take this opportunity to thank you for your outstanding efforts and counsel through my last three posistions. When we first met, NetPlus was commissioned to negotiate and project manage the deployment of our global frame relay network for VeriFone, Inc. In addition you were commissioned to negotiate a new voice contract. The project was an absolute success, it was delivered within six months, even to remote areas such as India, and reduced our overall cost by 33%. As you know, VeriFone was eventually purchased by Hewlett-Packard and integrated. The contracts negotiated for VeriFone were instrumental in the renegotation of Hewlett-Packards AT&T global agreement. Again your counsel continued to provide exceptional value. Later, Agilent Technologies was formed by splitting Hewlett-Packard into two companies. In my role as the Strategic Supplier Manager, I was tasked with splitting or replacing all of the Hewlett-Packard global voice and data contracts to provide Agilent Technologies service starting Day One. Your continued counsel and advice made that effort a success. Today, when speaking to NetPlus' value statement, I would never characterize just the value for a project or contract alone because your value does not end with the project, but begins there. Sincerely,
From:
Stephen Kyriakos, "NetPlus designed and implemented our entire 220-site frame relay network within record time and without a hitch. We couldn't be more pleased with their results. At our request they partnered seamlessly with our management provider and made our network deployment very easy for us. This allowed us to use our resources for resolving other critical application issues.". "One of the things that attracted us to NetPlus was their ability to provide flat rate pricing for all our locations. Due to the nature of our business, our sites tend to be in very rural areas. We would have spent considerably more for services from another provider without these flat rates. We also benefited from NetPlus' expertise in providing service to some of our most rural locations requiring special solutions." "We were so happy with the data service that we just recently converted our long distance service to NetPlus in order to have all of our telecommunications services under one 'umbrella'. We reduced our monthly voice costs by two-thirds!" "The additional benefits of having a knowledgeable and highly competent NetPlus team working with us and supporting our staff adds considerably to the value we provide our customers. We couldn't be more pleased with NetPlus and their suite of services." From: Steve Nitenson, MS(IS), MBA VP, Department Head Global Network Planning Visa International Mr. William Oake Re: Visa RFP Dear Bill, I wanted to write you and thank you and NetPlus for the work on the Visa RFP. As the person in-charge of Visa Global Network Planning I do not often have the luxury of time to specifically thank the consultants we hire. However, because of the job you and your team did on our telecommunications contract I not only have the time to thank you I have one less thing to worry about for the next three years. The value Visa has received through the contracts you have negotiated has far surpassed anything we every expected. You and your team have not only lowered our cost you have virtually eliminated our liability and allowed Visa to focus on our core competencies, running our network. We are very grateful and will not hesitate to call NetPlus in the future. Thanks again for all your work, knowledge and input. Visa will be the benefactor of your efforts throughout the coming years. Respectfully, Steve
Nitenson, MS(IS), MBA |
